Refund policy

What Products Can Be Returned?

Our goal is quality. If our product does not meet your quality expectations we will be more than happy to return or exchange it for you.

When Do I Need To Return My Item By?

Our return & refund period is 30 days after your purchase. If you completed an online purchase, you will be refunded the product amount, we will not refund the shipping cost.

Return Address?

New England Candle Co. - Return Items, PO Box 54, Lancaster, NH 03584