Help & FAQs

How long until my order is processed?

All of our orders are processed in 1-3 days.

How long does shipping take?

Our standard shipping will arrive within 1-3 business days after processing to ensure you get your fragrances as quickly as possible!

What type of shipping do you offer?

All of our products are shipped via Priority with a single flat rate.

Shipping Type	Shipping Cost	Shipping Time
Standard	$6.49	1-3 Business Days

 

Why didn't I receive my confirmation email?

Please ensure you correctly entered your email address, Sometimes an email will show in your promotions box. For further help please contact us: help@mynewenglandcandle.com

What is your return policy?

Please visit our Returns & Refunds page for more information.